I regularly visit this company, I browse, look around ask some questions, have free coffee or tea. I have spoken to them about the new GT (over the phone) I was offered a generous part exchange deal against mine, though I did not push it. Obviously they need to check mine out first, although they do know it well as they sold it to me as it was one of there demonstrators.
They also give me 10% discount on parts and when I bought the system6 helmet. Nothing seems to phase them at all.
Highly recommend them to any one, they are well worth a visit.